Support & Downloads
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Launched in 2021 by seasoned hotel and tech industry veterans, The Lit Pipe is your dedicated partner for all-inclusive bandwidth solutions. Our mission is to simplify and optimize your tech landscape, enabling hoteliers to deliver unmatched Wi-Fi services to their guests.
We’re more than just an intermediary; we’re an advocate for your needs. By collaborating directly with premier suppliers such as Comcast and AT&T, we ensure that your requirements are met efficiently and effectively. The beauty of our service model? The supplier compensates us, not you.
Our commitment extends beyond making mere suggestions. Once we gain an in-depth understanding of your operational goals, we recommend carriers that align with your needs and aspirations. We then negotiate contracts and manage the installation process on your behalf. The Lit Pipe is here to simplify your journey, drive efficiencies, and help you harness the power of technology for superior guest experiences.
The Lit Pipe has been providing excellent services to our organization, and we sincerely appreciate the way you conduct your business. Moving offices can be chaotic, especially given a very limited resources and timeframe. You made dealing with ISPs seamless and all the suggestions you made were very precise and helpful for our environment. I was really impressed on the efforts you put into this office/datacenter relocation project. With your assistance, I was able to depend on The Lit Pipe and spent more energy focusing on other tasks to achieve a successful relocation within deadline. Thank you again for your service!
I have to say that I am very impressed with the knowledge, services and responsiveness of The Lit Pipe. I have worked with Kirt for the last few years and I have to say that he is extremely knowledgeable when it comes to circuits, bandwidth, and telecom services. He is a true professional, very organized, and a pleasure to work with. He truly listens to the needs of the customer and quickly finds a solution and a recommendation for the necessary services to guarantee improvements and maximized savings. I really appreciate his quick turnaround and kind customer service as well as how he goes above and beyond to ensure customer satisfaction. I have worked with many different companies for over 25 years and I have to saythat the services received from The Lit Pipe are definitely extraordinary in every way!”
The Lit Pipe and its valuable resources have stood by our hotel as steadfast partners for numerous years. Throughout this time, their unwavering assistance has played a pivotal role in tending to our technological requirements. They have adeptly overseen the implementation of equipment and bandwidth circuit installations across our diverse networks, and their support for our guests remains uninterrupted, extending around the clock, every day of the year.